Frequently asked questions
Common questions about the LabelFellow shipping-label platform.
- What is a multi-carrier shipping API?
- A single API that lets you quote, buy, and track shipping labels across multiple carriers, instead of integrating each carrier separately.
- Who is LabelFellow for?
- Third-party logistics providers (3PLs), warehouses, and cross-border or US-based ecommerce sellers who buy shipping labels in the US.
- Can I resell labels to my own clients?
- Yes. You can onboard clients as isolated sub-accounts, set your own markup, and run on prepaid credit — your margin on each label is yours.
- How does billing work?
- You prepay credit in USD via Stripe. Each label draws down your balance by the carrier cost plus a transparent platform fee.
- Are my carrier credentials exposed?
- No. Upstream carrier credentials stay isolated inside the platform and never leak to your clients or downstream.
- How do I get started?
- Create an account, top up credit, get your API key, and call the rates and shipments endpoints.